Refund policy

ALL SALES ARE FINAL
Absolutely no returns will be accepted without obtaining an Return Authorization #, prior to your return.

 

ATTENTION: Amazon, FBA, Ebay, Walmart & all other online marketplace retailers. Please make sure you check for any and all restrictions in your marketplace. All sales are final! we will not be able to refund you if you are gated or restricted in any form prior or post sale. This includes but is not limited too, brands, categories, subcategories, PPE, hazmat, pesticide, limited storage space, closed listings, IP complaints, providing additional forms (CPC, lab testing, letters of authorization etc). All Intellectual Properties belong to their respective owners, we do not own any intellectual property or copy on any of the goods we provide as we only wholesale these goods. We are not responsible for these types of issues as they are specific to their marketplaces and being an online retailer. The goods we offer may not always be sourced directly from the manufacturers, as we work with distributors, wholesalers, liquidators & closeout companies as well. You need to due your due diligence on where & how you can sell your goods to make sure you are authorized to resell, as we do not promise or guarantee this. The availability, price and quantity are subject to change at any time.

All apparent claims for breakage, damages, or shortages that occurred in transit must be made with the carrier, and noted when signing freight bill. Keep carton(s) intact with merchandise and packing material until inspection is completed by the carrier (trucking co., UPS, etc.).
All concealed damages must be claimed by phone, and in writing to the carrier within 14 days. Kindly send us copies of your correspondence. This will keep us informed of the situation.
Defective goods or goods shipped in error must be reported to us within 14 DAYS of the INVOICE date. Kindly advise us in writing and include the invoice number, carton number, shipment date, etc.

 

If you find an error on your invoice, please contact customer service and we will issue a Credit Memo. Kindly quote the Credit Memo on all correspondence.

Once a return authorization number is issued, it will be valid for 14 days. All merchandise must be received within that time in order to get a credit memo. After the 14 day period, the return authorization will no longer be valid, and we will not accept the return, and NO CREDIT WILL BE ISSUED- this policy will be strictly enforced.
Please keep in mind that you must send back the defective item(s) within 14 days of receiving the Return Authorization in order to get credit.
We CAN NOT issue credit memos for items that have been sent back to us past the 14 day allotment.
Please DO NOT DEDUCT any amount from your invoice before we issue the Credit Memo and DO NOT HOLD UP PAYMENT.